All Industries

Healthcare

End-to-end patient workflow automation for clinics, diagnostic centers, and telemedicine startups — across every channel patients actually use.

The Problem

Clinics lose 20–30% of revenue to no-shows and administrative overhead. Patients abandon booking flows that aren't on their preferred channel.

What We Built

We built an orchestration layer that handles appointments, intake, follow-ups, and refills across WhatsApp, voice, web chat, and email — all from one system.

Capabilities

  • Unified booking across WhatsApp, voice, web & email
  • Adaptive patient intake forms
  • Automated follow-ups & refill routing
  • Chronic care monitoring with escalation

Tech Stack

TwilioWhatsApp APIVapiFHIRCal.com
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Client Result

Appointment no-shows dropped 38% in the first six weeks. Patients actually prefer the WhatsApp booking flow over our old web form. The follow-up automation alone saved us two full-time admin positions.
DMN

Dr. Meera Nambiar

Managing Director, Helix Diagnostics

Ready to see this in your stack?

Clinics lose 20–30% of revenue to no-shows and admin overhead. Our system already handles all this through every channel patients actually use.

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